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Email Intelligence5 min read

Email Summaries & Prioritisation

How AI categorises and prioritises your inbox

Overview

Once your email is connected, Alexia.ai continuously analyses incoming messages and provides intelligent summaries, priority rankings, and categorisation - transforming your inbox from a source of stress into an organised feed.

How Prioritisation Works

Alexia.ai evaluates each email across several dimensions:

  1. Sender importance - based on your interaction history
  2. Content urgency - deadlines, time-sensitive requests, or escalations
  3. Action required - whether you need to respond, review, or approve something
  4. Relevance - how closely the email relates to your active projects and goals

Priority Levels

Emails are categorised into priority levels: Urgent (needs immediate attention), Important (should address today), Normal (review when convenient), and Low (informational, no action needed). Each level is colour-coded in the email intelligence panel.

AI Summaries

Each email gets a concise AI-generated summary - typically 1-2 sentences that capture the key point and any action items. This lets you scan your entire inbox in seconds without opening individual emails.

Unread Count & Badge

The email intelligence badge in the header shows your unread count, filtered by priority. This gives you a quick sense of whether anything urgent needs your attention.

Ask Alexia.ai 'What are my most urgent emails?' to get a focused view of just the emails that need immediate action.