Data Encryption & Storage
How your data is encrypted at rest and in transit
Overview
Security is foundational to Alexia.ai. All data is protected with industry-standard encryption, secure infrastructure, and strict access controls.
Encryption in Transit
All data transmitted between your browser and Alexia.ai's servers is encrypted using TLS 1.3. This includes chat messages, file uploads, API calls, and integration data syncs. We enforce HSTS and use certificate pinning for additional security.
Encryption at Rest
Data stored in our databases is encrypted using AES-256 encryption. This includes chat history, email summaries, goal data, and task information. Encryption keys are managed through a secure key management service with automatic rotation.
Infrastructure
Alexia.ai runs on enterprise-grade cloud infrastructure with:
- ISO 27001 (coming soon June 2026) and SOC 2 (coming soon June 2026) certified operations
- Regular security audits and penetration testing
- Automated vulnerability scanning
- Network isolation and firewall protection
- DDoS mitigation
- 99.9% uptime SLA
Data Residency
Data is stored in secure cloud regions. For organisations with specific data residency requirements, contact us to discuss regional deployment options.
Your data security is our top priority. If you have specific compliance requirements, reach out to our security team for a detailed review.