Authentication & SSO
Single sign-on, two-factor, and access controls
Overview
Alexia.ai supports multiple authentication methods to fit your organisation's security requirements, from simple email/password to enterprise SSO.
SSO via Teamified
Enterprise customers can authenticate through Teamified SSO, which integrates with your existing identity provider. This provides a seamless single sign-on experience - users authenticate once and gain access to Alexia.ai along with their other Teamified applications.
Email & Password
Standard authentication with email and password is available for all accounts. Passwords must meet minimum complexity requirements and are hashed using bcrypt with per-user salts.
Session Security
Sessions are managed with secure, HTTP-only cookies. Sessions expire after inactivity, and users are required to re-authenticate when accessing from new devices or locations.
Access Controls
Organisation administrators can manage team access:
- Invite and remove team members
- Set role-based permissions (Admin, Member, Viewer)
- Control which departments each member can access
- View audit logs of team activity
- Force password resets when needed
For the highest security, use SSO through Teamified - it centralises authentication and makes it easy to manage access when team members join or leave.