Compliance & Certifications
SOC 2, GDPR, and other compliance standards
Overview
Alexia.ai is built with compliance in mind. We maintain certifications and follow best practices for data protection, privacy, and security across multiple regulatory frameworks.
ISO 27001 Certified (Coming Soon June 2026)
Alexia.ai is pursuing ISO 27001 certification (coming soon June 2026) - the international gold standard for information security management. This certification will demonstrate that our information security management system (ISMS) meets rigorous global standards for protecting data confidentiality, integrity, and availability.
SOC 2 Type II (Coming Soon June 2026)
Alexia.ai is pursuing SOC 2 Type II certification (coming soon June 2026), covering security, availability, processing integrity, confidentiality, and privacy. Our audit report will be available upon request under NDA once certification is complete.
GDPR Compliance
For organisations in the EU/EEA, Alexia.ai is fully GDPR compliant:
- Data processing agreements (DPA) available for all customers
- Right to access, rectification, and erasure supported
- Data portability - export your data in standard formats
- Privacy by design principles embedded in development
- Data Protection Officer appointed and contactable
Additional Frameworks
Alexia.ai also aligns with: Australian Privacy Principles (APP), CCPA (California Consumer Privacy Act), and OWASP security guidelines for application security.
Need a Data Processing Agreement? Email your account manager at accountmanager@teamified.com.au to receive our standard DPA.